Refund Policy

Attendee's Refund Policies are subject to the Terms of Service and Refund Policy of the Event for which a ticket has been purchased. Eventus Software Services Pvt. Ltd. is not liable to address refund requests from the Ticket Buyer and has no authority to issue refunds without an instruction from the Event Organizer.

The Attendee shall request a refund from the Event Organizer responsible for the event in question, within 96 hours of the Event end date. Eventus Software Services Pvt. Ltd. will honour refund requests for online purchases made through the INR Gateway, from the Event Organizer within the Refund time allowance of 96 hours past the event end date.

Refunds will be initiated by Eventus Software Services Pvt. Ltd. and applied to the original form of purchase within thirty (30) days of the Event end date.

Refund and Cancellation Policy with the Organizer

• When payments for tickets are to be made, it is necessary that Eventus Software Services Pvt. Ltd. and Attendees transact through the payment gateway and be subject to the applicable payment gateway Terms of Use. We do not store any credit card or banking information.
• Eventus Software Services Pvt. Ltd. will collect all receipts of ticket sales on behalf of the Event Organizer and deduct all applicable service charges from registration fees as stated on the Eventjini pricing page. Eventus Software Services Pvt. Ltd. will mail all payments to you (total ticket sales less service charges) at the address that you accurately provide on the Eventjini website.
• All sales, fees, charges, and funds are payable in Indian Rupees.
• All ticket prices listed by the Event Organizer are considered to be inclusive of applicable taxes.
• Any credit card chargebacks initiated by the Attendee for any reason shall be charged back to the Event Organizer. Eventus Software Services Pvt. Ltd. shall either deduct these costs from your outstanding balance or send an invoice for said costs if no balance exists.

Event Cancellation by Organizer

If an event is cancelled by the Event Organizer (not by Eventjini), the refund policy as determined by the Event Organizer shall apply. Eventjini will assist in processing refunds as instructed by the Event Organizer, subject to the original payment method availability.

Contact for Refund Requests

All refund requests should be directed to the Event Organizer of the specific event. For platform-level queries, contact [email protected]